Privacy Policy

Our Commitment to You

At Complete Renovations, we believe that protecting our customers’ privacy is one of our top priorities. We pledge our commitment to respecting your privacy rights as one of our customers, and we also ensure that we protect the personal information of our website visitors.
Complete Renovations complies with privacy regulations in Canada including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information and Protection Act (PIPA) in British Columbia. This Privacy Notice explains how we manage your personal information.

We strive to ensure that your personal information is not used or shared for any purpose not explained in this Privacy Notice. Personal information refers to any information that identifies you or can identify you such as name, email address, telephone number, address and online behaviour. We collect personal information directly from you through our website when you fill out the Contact Form. We use your personal information to communicate with you.

To provide you with a great web experience, we collect personal information related to your use of our website. This information will allow us to analyze user trends and evaluate and make improvements to our website. The personal information we collect on our website includes:
IP address
Date and time of usage
Device type and operating system
Cookies (a technology that installs information on a computer to permit a website to recognize future visits using that computer).

We take the responsibility to protect your personal information seriously. We have implemented protective measures in our technology and processes designed to safeguard the personal information in our custody against theft, loss and unauthorized access, use, and disclosure.
website.

We will make every effort to protect your personal information once it is in our custody. In the event we learn of a privacy or security breach that may impact your personal information, we will notify you through the contact information you have provided. We will inform you of the specifics of the breach and advise you of any corrective steps that may be required.
We engage with third-party service providers that process information on our behalf. Some of these third-party service providers are located outside of Canada and therefore we transfer your personal information to the locations where our third-party service providers offer their services and systems from.
These third-party service providers need to comply with the privacy requirements and legislation of their location; therefore, your personal information may be made available to the authorities of the regions where our third-party service providers are storing your personal information.

If you have questions or want to learn more about how Complete Renovations manages and protects your personal information you may contact us. Info@completerenovations.ca or Call Us: 604.720.4119